Active Listening facilitates understanding and compassion between people. It is understanding the content and feeling of what is being said and clarifying or reframing content. Active listening is an acquired skill which takes practice and effort. It is a set of skills to enhance the ability to pay attention and respond appropriately.
Good listening is more than listening to the words of the speaker and the meaning of words. Good Listeners are actively engaged in the conversation and stay focussed on the speaker and the topic. Active